County Air Ambulance Trust is a privacy conscious organisation and is strongly committed to safeguarding the privacy of your information that you provide to us. With this in mind this privacy notice describes how we protect and make use of the information you give us and how we use it.

We will always comply with the law that sets rules for processing personal information and applies to structured paper records as well as data held on computers.

When you provide personally identifiable information it will be held for processing and we may use it to provide you with information only about County Air Ambulance Trust news and events.

  • We will only collect and use information where we have lawful grounds and legitimate business reasons to do so.
  • We will be transparent in our dealings with you and will tell you about how we will collect and use the information.
  • If we have collected your information for a particular purpose, we will not use it for anything else unless you have been informed and, when relevant, your permission obtained.
  • We will not ask for more information than we need for the purposes for which we are collecting it.
  • We will update our records when you inform us that your details have changed.
  • We will not disclose, distribute or sell your personally identifiable information to other organisations or third parties unless we have your permission or if the law explicably requires us to do so.
  • We will observe the rights granted to you under applicable privacy and data protection laws, and will ensure that queries relating to privacy issues are promptly and transparently dealt with.
  • We will ensure that we have appropriate security measures to protect your information regardless of where it is held.

You are not required to provide any personal information on the public areas of our website. However, you may choose to do so by downloading the forms on various pages of the site. We will only use the information you provide to us on these forms in order to process the relevant information. If you have any questions about this privacy notice, please write to us at:

County Air Ambulance Trust, PO Box 999, Green Lane, Walsall, WS2 7YX